Zoe Kratzmann Quell Top – Cacao Zoe Kratzmann

Prompt Delivery and professional packaging

Our long-standing relationships with UPS FedEx DHL and other international carriers gives us the ability to provide an array of shipping services. Our warehouse personnel are well trained and will be able to pack your goods in accordance with our precise and exact specifications. Before shipping your items will be carefully inspected and secured. Every day, we deliver to thousands of clients in many countries. The fact that we are committed to becoming the biggest online retailer in the World is obvious. The warehouses are located in Europe as much as they are in the USA.

It is important to note that orders with multiple items are subject to a processing period that is based to the specific item.

Before shipping, we will examine the items ordered thoroughly. Today, the majority orders will be sent within 48 hours. The delivery time is estimated to be between 3 and seven days.

Returns

Due to multiple entities, including the factory and the warehouse, we cannot completely manage our stock. The actual stock can fluctuate at any time. It's possible that the inventory could run out once the order has been made.

Our policy lasts thirty days. If it's been more than 30 days since the date you made your purchase and we're unable to offer you a complete exchange or refund.

The item should not be in use and must be in the original packaging. The item should be in its original packaging.